Our charter

Charter for Mental Health

Every person has the right to Mental Health services that:

1. Work together with respect, dignity, and compassion

2. Make a positive difference to each person’s recovery and quality of life.

3. Are guided by the individual’s views about what they need and what helps them.

4. Treat everyone as a capable citizen who can make choices and take control of their own life.

5. Give people the appropriate information they need to make their own decisions and choices about their recovery.

6. Recognise that mental health services are only part of a person’s recovery.

7. Communicate with each person in the way that is right for them.

8. Understand that each person has a unique culture, life experiences and values.

9. Recognise, respect, and support the role of carers.

10. Support their workers to do their jobs well.

11. Challenge stigma, fear, and discrimination both within mental health services and in the wider society.

12. Put mental health on a par with physical health.

13. Are culturally competent and can meet the diverse needs of local people.