Active Bystander Programme

We are looking to make our LLR system the best place to work and centre a community of active bystanders – are you ready to support the change we want to see?

Why is this important? 

We all want to work in a place where we feel we belong, and we can be our best selves. Join us to make this happen.

The Active Bystander Programme provides an opportunity to change cultures through safe and constructive challenge, empowering people to be active bystanders and make positive changes.

Our programme aims to foster an inclusive, civil, and respectful culture for our patients, people who draw on our support, and staff as set out in our LLR System People Plan.

What is the Active Bystander Programme

The Active Bystander Programme is an innovative programme that will support colleagues to become active bystanders who feel confident to take an early intervention approach to prevent negative behaviours from escalating. This will contribute to improving the health and wellbeing our staff and patients and people who draw on our support to grow a culture of civility and respect.

We are working in partnership across Leicester, Leicestershire and Rutland (LLR) Integrated Care System (ICS) and NHS England/Improvement’s Civility and Respect Team, to establish the programme within our ICS.

The programme aims to:
  • Establish a pro-active system culture approach to address harmful behaviours
  • Promote a compassionate and inclusive leadership culture
  • Adopt an early intervention approach which can prevent negative behaviours from escalating, and facilitate learning
  • Enhance the health and wellbeing our staff and service users


At the heart of this work is creating a sense of belonging where everyone feels valued and respected

Who can apply?

This training is free and open to all our LLR and Midlands System colleagues, including health, social care, emergency services and charities, who would like to learn more about being a champion for us to grow a civil and respectful culture in workplaces where we are all able to thrive and be our best selves.

Please do contact us if you are not sure whether you are eligible and we can help you with more information.

What are the training programme commitments?

The Active Bystander Training will require you to attend 1.5 days of face-to-face training in Leicester and will be followed by a monthly online action learning set of 90 minutes once a month for 6 months.

The training is accompanied by a handbook which will support your learning journey and includes greater depth material and space for self-reflection which will take 2.5 hours a week to complete over 6 months.

June Group

 Date TimeLocation
Workshop one 11th June 20248:45-16:30Voluntary Action Leicestershire
Workshop two20th June 20248:45-13:00Voluntary Action Leicestershire

September Group

 Date TimeLocation
Workshop one 10th September 20248:45-16:30Voluntary Action Leicestershire
Workshop two16th September 20248:45-13:00Voluntary Action Leicestershire

Followed by 5 monthly 90 minute action learning sets. 

*Action learning set dates to be shared via email once your place on the programme is confirmed*

How to find out more?

For any further information about becoming an Active Bystander please email

Line managers

If one of your members of staff is taking part in the Active Bystander Programme, line managers webinars will be held to support you, details on this will be shared via email once your member of staff has completed their 2 day training.

How to apply?

Click below to apply. 

In the first instance, speak to your line manager and let them know you are interested in applying for this programme and share this information. Following this, book some time in to complete the expression of interest form and we will send a confirmation of receipt. Check that you can attend all the learning components assigned to this programme and save the dates in your calendar.

This is a pilot programme with space for 100 people spread over 5 cohorts initially. Each cohort will have a minimum of 12 and a maximum of 20 people. More dates will be added for further cohorts as these become available.

This training is open to all our health, social care, emergency services and charities colleagues across LLR ICS. We will also be offering places for colleagues working in neighbouring ICS across the wider Midlands region.

We recommend you spend some time together to explore reasons why. We are happy to have a conversation with your line manager to give them more information about the programme if needed. We need to ensure that you have the support required in your place of work from your line manager and leaders as an active bystander.

We will contact you to acknowledge receipt of your expression of interest and let you know if you have a place on the programme.

  •  You will be expected to attend the full day and half day face to face training.
  • Complete the self-directed learning component of the programme using the ABP workbook
  • Attend all the action learning sets and be an active participant.
  • Work collaboratively with your line manager including participants on the programme.
  • Participate in any evaluation/impact activities to capture the learning from the programme.

The face to face workshops will be held in the Leicester area and will last a day and a half. You will also attend a virtual 90 minute action learning set once a month for 6 months. There is a self-directed learning component with the ABP workbook which requires about 2.5 hours a week over 6 months. We will provide you with details of venues and Teams web links nearer the time.

We have engaged senior leaders across our LLR ICS for the first pilot phase and will continue to engage leaders and line managers of active bystanders to ensure that they are supported within their own work environments.

We will provide an opportunity for peer support and ongoing learning through the action learning sets for active bystanders and will support the creation of a community of practice with coffee catch ups and celebration events. As part of the ABP, you may experience new issues which would be helpful to explore in a coaching relationship, which the team will signpost you to.

Any further support required for individual active bystanders will be signposted by us through established national and local health and wellbeing support routes if required.

The ABP is an integral part of our #LLRBeAChangeMaker cultural transformation agenda and is aligned with the Cultural Competency, Delivering Diverse Leadership, Inclusive Decision Making and Reverse Mentoring Programme offers.